Placeholder Privacy Policy

1. Introduction

Tokgan Pty. Ltd ("we," "us," or "our") is committed to protecting your privacy. This policy outlines how we manage personal information in compliance with the Australian Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

In the course of providing our software and services, we may collect:

• Identity Data: Name, job title, and company name.
• Contact Data: Email address, phone number, and billing address.
• Technical Data: IP address, browser type, and usage data collected via our secure "Static-First" infrastructure and Cloudflare protection.
• Licensing Data: Information required for software activation, seat management, and license verification.

3. Lawful Basis for Processing (GDPR)

Under GDPR, we process your data based on the following:

• Contractual Necessity: To provide and manage the software licenses you have purchased.
• Legitimate Interests: To secure our infrastructure against unauthorized scrapers and bots, and to improve technical documentation.
• Legal Obligation: To comply with Australian tax, corporate, and record-keeping laws.

4. How We Use Your Information

We use your data to:

• Deliver, verify, and manage software licenses.
• Provide technical documentation and support via our public documentation repositories.
• Protect our digital intellectual property from unauthorized "agentic" AI scraping.
• Communicate essential updates regarding software versions or changes to legal terms.

5. Disclosure of Information

We do not sell your personal data. We may share information with:

• Service Providers: Security, Content Delivery, and License Management partners.
• Documentation Platforms: Public repositories where technical guides are hosted.
• Professional Advisers: Legal or financial representatives based in Australia.
• Law Enforcement: Only where strictly required under Australian law.

6. International Data Transfers

As an Australian business, your data is primarily processed in Australia. However, we utilize global infrastructure providers for security and documentation. We ensure these providers maintain standards equivalent to the Australian Privacy Principles and GDPR.

7. Your Rights

Depending on your jurisdiction, you have the following rights:

• Access & Correction: Request access to or correction of your personal information.
• Erasure: Request the deletion of your data, subject to statutory record-keeping requirements.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-out: Decline any non-essential communications at any time.

8. Data Security

We implement "Privacy by Design." Our static-first architecture is engineered to minimize data exposure and eliminate common server-side vulnerabilities. We use industry-standard encryption (SSL/TLS) and secure, air-gapped-compatible licensing protocols to protect your information.

9. Contact Us

For any privacy-related inquiries or to exercise your rights, please contact: